The following Terms and Conditions governs the manner in which World Cruiser Club collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://worldcruiser.club (“Site”). This privacy policy applies to the Site and all products and services offered by World Cruiser Club.
Personal identification information
We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
World Cruiser Club has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Clients Policy
Bookings Policy
World Cruiser Club uses 2 procedures for bookings:
- Instant Bookings – If the boat owner has Instant Bookings enabled then you can directly select your trip details (dates, guests and extra services) and pay instantly the deposit fee (100% of the booking including the expenses) in order for your cruise to be confirmed.
- Booking Requests – If this procedure is enabled by the boat owner you can select your trip details (dates, guests and extra services) on the form and hit Book Now. The owner will receive your request and may Accept or Reject it based upon availability. Since the booking has been Accepted, you will receive an e-mail to pay the deposit fee (100% of the booking including the expenses) during the next 48 hours for the cruise to be confirmed otherwise it will be cancelled.
Payment Ways
You can either pay by Credit or Debit Card through Stripe and Wire Transfer.
IMPORTANT NOTICE
If no direct payment is received and you select to pay via Wire Transfer, the booking will be confirmed after the booking fee has been received. If payment fails within 48 hours from the booking request, the booking will be cancelled without notice.
Refunds Policy
In case refunds occur, fill in the Payment Info field on your profile and get your funds within 48 hours.
Service fees may apply.
Security Deposit
Security deposit is held by World Cruiser Club until the trip is finished and will be refunded to the client since he posts the review and no complaints are received from the owner. In case complaints occur from the owner side, World Cruiser Club will ask for clarifications and proofs in order to pay the owner the full amount of the security deposit. If the owner claims more funds than the security deposit due to clients liability, World Cruiser Club has no responsibility for such or similar cases. World Cruiser Club can only ensure that the client will receive his security deposit after the trip if no complaints from the owner occur. If further dispute occurs World Cruiser Club will be no longer responsible.
Security Deposit will be refunded since the client posts the review.
Cancellations Policy
In case of the client cancelling the booking he must comply with the owners Cancellation Policy.
In case of the owner cancelling the booking World Cruise Club will fully refund the client.
Reviews
You can review your trip after completion. Do not abuse language.
Owners Policy
Booking Prices Policy
Your prices will have to be at least equal or lower than any other listing of your property. If you are not compliant with this regulation your account may be suspended without notice.
Full Account and Reservations Support
We will be with you in every step. If you don’t have time to submit a listing or handle Reservations or you need help and information regarding our website the crew of World Cruiser Club will be here for you cost free. Anything you need please contact our crew.
Payment Policy
Fill in the Payment Info field on your profile and get your funds 48 hours after the check out of the client.
Full payment will be received directly for the booking to be confirmed.
Service fees will apply in every payment.
Charges
Charges will apply when:
1. Booking requests are accepted by the owner and paid by the client
2. Instant bookings are confirmed and paid directly.
There is a 10% service fee that will be deducted from your earnings (earnings = total cost of the booking (without security deposit, cleaning fee or city fee) + extra options).
Security Deposit
Security deposit is defined by the owner during the listing add. It is held by the World Cruiser Club until the trip is finished and will be refunded to the client if no complaints are received from the owner. In case complaints occur from the owner side, World Cruiser Club will ask for clarifications and proofs in order to pay the owner the full amount of the security deposit. If the owner claims more funds than the security deposit due to clients liability, World Cruiser Club has no responsibility for such or similar cases. World Cruiser Club can only ensure that the owner will receive his security deposit or the client will be refunded. If further dispute occur, is between the owner and the client, World Cruiser Club will be no longer responsible.
Cancellations Policy
Owners are free to use their own Cancellation Policy in Ship Details page and in case of the client cancelling the booking he must comply with the owners Cancellation Policy.
In case of the owner cancelling the booking he owes to fully refund the booking and pay all expenses arise such as bank transaction fees 3% in every transaction.
Agents Policy
To become an Agent for World Cruiser Club you must have more than three (3) listed water crafts on our platform from which you will be earning 3% from every booking confirmed and paid. All of the above mentioned Regulations and Policies apply for Agents too.
If you need further instructions do not hesitate to contact us.